Project Management
Titlu curs: Stakeholders and the Communication Management Plan
- Description: Experts say that up to 90% of a project manager's time is spent communicating, whether it's with external stakeholders, members of the project team, suppliers, or other managers within their organizations. That speaks volumes about the important role of communication to a project. When communications break down, projects fail. When communications are good, the project is more likely to achieve its objectives. Healthy project communication means that the right people are getting the right information at the right time. They are able to make informed decisions. They understand what is going on and are able to proceed with their work. Communications management is one of the most essential functions of a project manager. Project managers must understand the critical role that stakeholders play in a project and how successful communications help promote project success. Project managers need to plan out a strategy to ensure that needed information is gathered and produced efficiently. In this course learners will learn how to identify project stakeholders, perform a stakeholder analysis, and analyze communications requirements in the development of a communications management plan. This course provides foundational knowledge and up-to-date project management information so learners can put principles to work at their own organizations. This course will assist in preparing the learner for the PMP® Certification Exam. This course is aligned with the PMBOK® Guide – Fourth Edition, published by PMI®, Inc., 2008. Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI®.
- Target audience: Existing project managers wishing to get certified in recognition of their skills and experience, or others who wish to train to become accredited project managers
- Estimated Duration: 2.0 h
- Lesson Objectives: Stakeholders and the Communications Management Plan
• identify the benefits of using good communication on a project
• match each process in the Project Communications Management knowledge area to its associated project management process group
• identify the types of information used to identify stakeholders
• recognize how to identify stakeholders using stakeholder analysis and expert judgment
• identify the outputs of the Identify Stakeholders process
• match the inputs to communications planning to the type of information they provide
• determine the effect that various project conditions may have on communications requirements
• determine the number of communication channels in a given project
• recognize examples of the components of the communication model given a project scenario
• match examples of communication breakdown on a project to corresponding solutions
• classify examples of communication as interactive, push, or pull communication
• identify the outputs of communications planning
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